Privacy policy

 

Welcome to Cart Dash! This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app. By accessing or using Cart Dash, you agree to the terms outlined in this policy.


1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Payment method (processed via secure gateways)

b) Device & Technical Information

  • Device model and OS version

  • IP address

  • App usage data

  • Crash logs and diagnostics

c) Permissions We Request

To enhance your experience, Cart Dash may request access to:

  • Location: To find nearby stores/restaurants and ensure accurate delivery.

  • Camera: For profile pictures, document uploads, or capturing images related to orders.

  • Photos & Media: To allow image uploads for customer service and profiles.

  • Storage: To store app-related data and cache for faster use.

  • Notifications: To keep you updated on order status, offers, and important updates.

You can manage or revoke these permissions through your device settings at any time.


2. How We Use Your Information

We use your information to:

  • Facilitate ordering and delivery of groceries, meals, and other services

  • Provide customer support and address issues

  • Improve app functionality and user experience

  • Send important updates, promotions, and service alerts

  • Verify identity and prevent fraud

  • Comply with legal requirements


3. Sharing Your Information

We may share your information with:

  • Delivery partners and merchants for order fulfillment

  • Payment gateways for secure transactions

  • Third-party service providers for analytics, communication, and support

  • Legal or government authorities when required by law

We do not sell your personal data to any third parties.


4. Data Security

We take appropriate measures to protect your data using encryption, secure servers, and access controls. However, no internet transmission is completely secure, and we encourage users to protect their account credentials.


5. Your Choices and Rights

  • You can update or delete your information anytime from your account settings.

  • You can request data deletion by contacting our support team.

  • You may opt out of marketing communications by adjusting your notification settings.


6. Children’s Privacy

Cart Dash is not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.


7. Changes to This Policy

We may revise this Privacy Policy periodically. Any significant changes will be communicated through in-app notifications or email. Continued use of the app after such updates indicates your agreement to the revised policy.


8. Contact Us

If you have any questions or concerns about this policy, feel free to reach out to us:

📧 Email: support@cartdash.com
🌐 Website: www.cartdash.com


Let me know if you'd like a shortened version for in-app display, or a downloadable PDF version for legal compliance!